+1 206-634-1618
4204 Russell Rd Unit F
Mukilteo, WA, 98275 USA

Frequently Asked Questions


Are the cards laser etched?

No. All of our cards are etched  in an environmentally responsible and highly efficient chemical process.

Do you do color?

On stainless steel, this isn't neccesary, as the etched areas are uniformly lighter than the non etched ones. They create a distinct contrast on their own.

On Brass and Copper cards, we apply a patina darkening to the etched areas to contrast them with the non etched ones.


What is a typical turn around time?

4-6 business days after approval of proof, plus shipping time.


How do I submit a design?

Submit your design by email.

What happens if there is an issue with my design?

If there is any issue with your submission, a designer will make slight revisions, and send you a proof before continuing.

Can I speak directly to the designer in charge of my cards?

Yes, our designers are available from 8AM-4PM (PST) Monday-Friday at 206-634-1618. Or you can email us.


What are the shipping costs?

shipping for up to 1,000 cards (for USA shipments via USPS) is around $25.00

Where do the cards ship from?

They are shipped directly from our shop in Mukilteo, Washington.

How long does it take to get my cards?

4-6 business days after approval of proof, plus shipping time.